MidWestOne Bank

Universal Banker

Status
Non-Exempt
Type
Full-Time
City
Fort Myers
State
FL
Hours Per Week
40
Benefits Package
Yes - Full Time Package

Overview

Is responsible for overall customer service care for banking customers including the opening and servicing of deposit accounts and referring other products and services to appropriate banking personnel. Fills in at the various locations in the market at the direction of the Regional Retail Manager. Provides assistance on the Service Associate line as needed.  May also be asked to help out with operational duties.

Responsibilities

  • Opens checking, savings, certificate of deposits and IRA accounts which meet the customer's needs while cross-selling other MWO services to enhance the customer relationship.
  • Provides customers with information regarding services offered by other bank departments.
  • Handles a variety of customer service requests involving account relationships.
  • Tracks own customer relationships, any cross-sales, new business and referrals.
  • Computes certificates of deposit payouts for redemption: renewals, penalties and maturities.
  • Closes accounts as needed.
  • Services customers with their accounts by accepting and processing deposits of all types in accordance with bank policies and procedures.
  • Refers bank products and services to customers, as opportunities arise.
  • Balances own cash drawer and prepares cash blotter. Notifies branch management of any variances and follows review procedures.

Qualifications

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

 

At MidWestOne Bank diversity is embraced and we are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, creed, Veteran status, disability, or any other legally protected status.  If you have a disability or special need that requires accommodation, please let us know. 

 

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