MidWestOne Bank

Assistant Retail Manager

465 HWY 965 NE, Suite A
North Liberty
Hours Per Week
Benefits Package
Yes - Full Time Package


Has direct supervisory management of assigned bank staff (Service Associates and Universal Bankers). Ensures staffing, security, compliance, and operations are maintained and practiced under the leadership and direction of the Retail Managing Officer. Performs Personal Banker duties in addition to supervision by managing the mix of sales, service and referrals. Personally responsible for relationship banking through the growth of retail deposit and loan products and services. Participates in bank public relations events and community activities to enhance image and personal client contacts.



  • Writes and conducts timely performance evaluations, employee documentation throughout the year, and coordinates overall employee development in coordination with the Retail Manager.
  • Monitors the sales and referral efforts of service associates through effective managing of the scorecard program.
  • Interviews and hires for service associate replacement personnel in coordination with the Retail Manager and the Human Resources Department.
  • Makes salary adjustment recommendations for service associate personnel in conjunction with operating budget and salary administration guidelines.
  • Supports and carries out the human resources policies and practices of the Bank.
  • Handles other personnel management duties as required.
  • Participates in the retail incentive plans as assigned per position.

Assumes overall responsibility for the following operational duties:

  1. Various branch office reports
  2. Maintenance of records and supplies
  3. Management and oversight of security activities, training, and documentation for the office
  4. Enforcement of bank policies as they relate to security, service, and operations
  5. Projects or assignments under the direction of the Retail Manager



High school education or equivalent is required. Additional coursework in banking and finance classes and or supervisory management seminars preferred. Strong working knowledge of teller operations as this relates to operational and technical knowledge. Ability to operate general office machines and bank specific equipment required. Strong communication skills, written and verbal required.


May be required to register with the NMLS and submit to a criminal background check.


At MidWestOne Bank diversity is embraced and we are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, creed, Veteran status, disability, or any other legally protected status.  If you have a disability or special need that requires accommodation, please let us know. 


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