MidWestOne Bank

  • Deposit Services Representative - EIM

    500 South Clinton Street
    Iowa City
  • Overview

    The EIM Specialist, is responsible for a variety of operational and service support for front line branch personnel involving expertise in exception item processing to include stop payment, non-post and non-sufficient funds processing on a daily basis. The EIM Specialist role requires an understanding of regulatory guidelines governing duties of EIM.


    • Inputs pay or return decisions on non-sufficient fund items and completes the processing of the non-sufficient fund items daily
    • Ensure prompt and timely resolution of non-post items
    • Review and process stop payment items
    • Process unauthorized ACH debits
    • Review and process the ACH returns
    • Process chargebacks and returns on a daily basis
    • Resolve adjustments
    • Monitor daily and prepare a monthly Reg CC Report for compliance
    • Review and update procedures relation to this job description at least annually
    • Perform back-up duties as assigned
    • Assure compliance with all bank polices and procedures as well as applicable state and federal banking regulations
    • Other duties may be assigned.


    High school diploma or equivalent is required.  Some post-high school education is preferred in the area of business or an equivalent combination of education and experience.  


    At MidWestOne Bank diversity is embraced and we are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, creed, Veteran status, disability, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.


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