MidWestOne Bank

  • 2VP Retail Manager

    Status
    Exempt
    Type
    Full-Time
    Location
    3585 124th Ave
    City
    Coon Rapids
    State
    MN
    Hours Per Week
    40
    Benefits Package
    Yes - Full Time Package
  • Overview

    Oversees the management of the branch facility to ensure that effective staffing, security, operations, customer service, and business development efforts are in place. Helps manage mix of sales, service, and operational responsibilities of office staff. Solicits and develops new business through proactive efforts and walk-in activities, retail and small commercial. Is responsible for the branch facility's budget: planning and managing to approved expenses and cost controls, and meeting revenue projections. Experience with both commercial and retail banking would be beneficial.

    Responsibilities

    • Oversees the management of an outlying branch facility to ensure that effective staffing, security, operations, customer service, and business development efforts are in place.
      1. In coordination with Vice President, Retail Sales, manages mix of sales, service, and operational responsibilities of office staff.
      2. In coordination with Second Vice President, Operations, identifies appropriate operational functions associated with sales staff clients and how those should be handled (fraud, forgeries, etc.); sees that operational issues are resolved so sales and service activities are not adversely affected
      3. Ensures highest level of customer service is provided at all offices
      4. Organizes and facilitates meetings and communications
      5. Handles delicate customer service issues when needing higher level approval.
    • Solicits and develops new business through proactive efforts and walk-in activities: retail and small commercial.
    • Directs and executes sales management activities for self and for the branch team: sales meetings, profiling of customers and prospects, business development calls, referrals, tracking, submittal of reports, etc.
    • Refers business to other departments outside of own expertise:   home loan center, investor center, trust, commercial banking.
    • Interviews applicants and closes all types of consumer loans, determining the creditworthiness of the applicant and the merits of the specific loan request.
    • Establishes and negotiates where necessary, the terms under which specific credits will be extended or renewed.
    • Works problem or delinquent loans through the collection process, monitoring repayment activities and taking necessary action to collect from past due accounts.
    • Is responsible for the branch facility's budget: planning and managing to approved expenses and cost controls, and meeting revenue projections.
    • Is responsible for overall communications and accountabilities of branch operations, security, service and sales goals and objectives.

       

    Qualifications

    Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

     

    May be required to register with the NMLS and submit to a criminal background check.

     

    At MidWestOne Bank diversity is embraced and we are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, creed, Veteran status, disability, or any other legally protected status.  If you have a disability or special need that requires accommodation, please let us know. 

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