MidWestOne Bank

  • Personal Banker

    Status
    Exempt
    Type
    Full-Time
    City
    Golden Valley
    State
    MN
    Hours Per Week
    40
    Benefits Package
    Yes - Full Time Package
    Location : Address 2
    945 Winnetka Avenue North
  • Overview

    As a Personal Banker, is responsible for developing and maintaining relationships with customers and prospects by providing financial advice and solutions based on their individual needs. Identifies opportunities to connect customers with other business lines to strengthen the relationship. Performs in a leadership role to assist less experienced Bankers in their development or to meet and resolve customer needs. Actively participates in proactive customer outreach initiatives and community events. May assist with operational duties, including banking transactions, and may fill in at various locations as requested.

    Responsibilities

    • Identifies customer needs by asking open ended questions to recommend appropriate deposit accounts for consumer and business ownerships, related retail services, and consumer loans
    • Participates in customer outreach initiatives and campaigns to achieve sales goals
    • Actively uses bank technology to track related activities and progress towards goals
    • Proactively identifies and makes referrals to other business lines and connects customer to the appropriate employee
    • Performs necessary tasks to establish and/or update accounts, services and loans and may assist with working past due loans and collections
    • Embraces leadership opportunities within the branch by
      • Acting in a leadership capacity when Manager, ARM, or Senior Banker is not available (including resolution of difficult or upset customer situations)
      • Assisting with sales skills development activities
      • Assisting others with complex consumer, fiduciary, or business ownership accounts and relevant services
    • Volunteers for community organizations and participates in community events
    • May provide support and act as a backup for operational duties and banking transactions and will adhere to all processing and balancing requirements
    • Performs other responsibilities based on branch traffic and needs

    Qualifications

    Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

     

    Must have demonstrated proficiency with Microsoft Office applications with emphasis on Outlook, Word, and Excel as well as proficiency with various internal banking software to perform job duties.  All associates are responsible for the knowledge and application of banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position.

     

    May be required to register with the NMLS and submit to a criminal background check.

     

    At MidWestOne Bank diversity is embraced and we are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, creed, Veteran status, disability, or any other legally protected status.  If you have a disability or special need that requires accommodation, please let us know. 

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed