As a manager of customer payment delivery and related operational support, oversees the back-office payment functions for cards, wire transfers, and ACH functions while ensuring compliance with NACHA Operating Guidelines, and federal and state banking regulations. Manages a team of direct reports specializing in various customer payment areas. Leads the review of product and risk management of customer payments as well as emerging payment options. Influences the timeline and service expectations for customer payment delivery at MidWestOne.
Bachelors degree or equivalent combination of post high school education and related work experience
5+ years of relevant payment and operations experience, required; Accredited ACH Professional designation, preferred with desire and ability to maintain within 12 months of start date; Familiarity with payment operations for the bank and have demonstrated ability to drive and inspire high service delivery which aligns with our risk appetite and company culture; Familiarity with faster payments and real time payment methodology.
At MidWestOne Bank diversity is embraced and we are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, creed, Veteran status, disability, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.