MidWestOne Bank

Payments Specialist

Location : Location US-IA-Iowa City
Status
Non-Exempt
Type
Full-Time
City
Iowa City
State
IA
Hours Per Week
40
Benefits Package
Yes - Full Time Package
Location : Address 2
500 South Clinton Street

Overview

At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

 

The Payment Specialist role is focused on a variety of payment support functions utilizing a full understanding of various Deposit Operations roles. Foundational expertise is in overall ACH, EIM, Mobile, and Wire functions, as well as more advanced level operational support.

Responsibilities

  • Assures compliance with all Bank policies and procedures as well as applicable state and federal banking regulations while performing all job responsibilities.
  • Remains current with NACHA Operating Guidelines.
  • Provides support and assistance to staff, customers, and other financial institutions for all payment related functions in a timely manner for requests that come from OnBase, KACE, phone, email, mail.
  • Responsible for preparing documentation and creating reports for audits, examinations, and other purposes as necessary, under the direction of the Payment Managing Officer.
  • Works on special projects as assigned which ensure that work is executed and delivered within required timeframes.
  • Identifies opportunities for process improvements to enhance efficiency, effectiveness, and to reduce errors.
  • Assists with other departmental duties, which includes providing back-up for other roles.
  • Performs review of the following daily as assigned:
    • Monitors ACH returns activity and follows up accordingly on complex ACH transactions in accordance with NACHA standards for RDFI and ODFI ACH transactions.
      • Sends letters of indemnity, acting and reporting as necessary.
    • Monitoring of Originating Depository Financial Institution (ODFI) ACH activity identifying anomalous activity and documenting such activity accordingly.
    • Reviews and processes Automatic Clearing House (“ACH”) disputes through Centrix DTS.
    • Reviews and processes Zelle payment disputes.
    • Projects-System report and associated clean up.
    • Account reconciliations.
    • Processing of incoming and outgoing Wire Transfers including both domestic and international.
      • Ensures all wires have been reviewed by Verafin before releasing.
  • Processing of Foreign Items, including check conversions.
  • Ensures prompt and timely resolution of Non-Post Items.
  • Reviews and processes of Holds placed on accounts.
  • Inputs pay or return decisions on Non-Sufficient Fund items and completes the processing of the Non-Sufficient Fund items.
  • Reviews and processes Stop Payment items.
  • Reviews and processes all Federal Reserve Adjustments.
  • Processes chargebacks and returns.
  • Processes outgoing ACH returns, including Positive Pay and Reclamations.
  • Monitors the Federal Reserve’s Availability of Funds and Collection of Check (“Reg CC”) compliance items and prepares its monthly report.
  • Processing of One-Time ACH requests.
  • Performs daily Remote Deposit Capture and Mobile Deposit review.
  • Performs other duties as assigned.
    • Including overdraft monitoring and debit card related functions.

The Perks!

  • Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
  • Career development and continuous learning opportunities
  • Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
  • 100% vested 401(k) Retirement Plan with company match
  • Medical, Dental, and Vision insurance
  • Flex spending plan & Health savings accounts with employer contribution
  • Student Loan Debt Reduction Program & Tuition Assistance Plan
  • Employee Stock Ownership Plan
  • Employer provided group life insurance with option to purchase additional life insurance for you and your family members
  • Employer provided long term and short term disability insurance
  • Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance
  • Wellness Program
  • Free banking services and other financial services discounts
  • Take Your Dog to Work Day in June
  • Employee Rally Day- a day of celebration and recognition!

Qualifications

  • Post high school education preferred or equivalent combination of education and related work experience.
  • In addition to education, one or more accreditations strongly preferred (e.g. AAP, APRP, NCP, FPP), along with 3+ years of experience in one or more Deposit Operations Payments support roles or an equivalent combination of education, training, and experience. 
  • Banking or financial experience is required.

 

We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

 

Now that you know more about us and the position, next step is for you apply so we can learn about you!

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