At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

As a Workplace Solutions Specialist, this position will provide critical administrative and operational support to the Facilities Management team within a headquarters facility. The role focuses on building oversight, mailing services, office supply management, maintenance coordination, and management of vendor contracts. The responsibilities include acting as a liaison between employees and outside contractors. This position focuses on managing administrative tasks while coordinating facilities-related activities to maintain a safe, efficient, and productive work environment. This position involves coordinating day-to-day facilities management, supporting high-level operations and ensuring an optimal workplace experience for employees, executives, and visitors.

• Serve as the primary point of contact for day-to-day workplace operations, including managing office supplies, furniture, and equipment.
• Act as central point of contact for facilities-related requests, ensuring prompt resolution of issues.
• Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
• Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
• Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
• Uses KACE ticket system for projects, repairs, ability to understand, open/close tickets.
• Maintain databases and ensure accurate record-keeping for a facilities-related activities.
• Works with office supply vendors to coordinate the purchase of office supplies for all MWO locations.
• Oversees management of USPS mail pickup from the post office and interoffice transfers.
• Oversees management of shipping services –UPS & FedEx & USPS including Business Reply Mail and P.O Boxes.
• Coordinates setup, breakdown, and arrangement of amenities (e.g., beverages, ice, and coffee) for meetings and events hosted in the Iowa City Downtown conference rooms, ensuring a professional and well-prepared environment.
• Assist in bank wide vehicle fleet management and parking arrangements.
• Respond to emails and inquiries related to facilities issues promptly, escalating as necessary.
• Excellent organizational and multitasking abilities; with attention to detail.
• Strong verbal and written communication skills, with the ability to interact with all levels of staff within a headquarters environment.
• Ability to manage competing priorities and meet deadlines in a dynamic work environment.
• May require flexibility to work after hours or overtime as needed to support business operations, events, or emergencies.

The Perks!

• Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
• Career development and continuous learning opportunities
• Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
• 100% vested 401(k) Retirement Plan with company match
• Medical, Dental, and Vision insurance
• Flex spending plan & Health savings accounts with employer contribution
• Student Loan Debt Reduction Program
• Employee Stock Ownership Plan
• Employer provided group life insurance with option to purchase additional life insurance for you and your family members
• Employer provided long term and short term disability insurance
• Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity
• Wellness Program
• Free banking services and other financial services discounts
• Take Your Dog to Work Day in June
• Employee Rally Day- a day of celebration and recognition!

• Associates degree or equivalent combination of education and related work experience.
• 2-4 years prior experience working in the facilities/property management, commercial real estate or professional services industries preferred.
• Proficient in understanding management agreements and contract language.
• Experience working with internal and external vendors and service contracting.

We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

Now that you know more about us and the position, next step is for you apply so we can learn about you!