MidWestOne Bank

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EIM Representative

Location : Location US-IA-Iowa City
Status
Non-Exempt
Type
Full-Time
City
Iowa City
State
IA
Hours Per Week
40
Benefits Package
Yes - Full Time Package
Location : Address 2
500 South Clinton Street

Overview

Small enough to care. Big enough to deliver.

 

This position is an entry-level Deposit Operations role focused on support for Exception Item Module (“EIM”) administration and operational support.

Responsibilities

  • Assures compliance with all Bank policies and procedures as well as applicable state and federal banking regulations while performing all job responsibilities.
  • Performs the following Exception Item Module (“EIM”) duties on a daily basis:
    • Inputs pay or return decisions on Non-Sufficient Fund items and completes the processing of the Non-Sufficient Fund items.
    • Ensures prompt and timely resolution of Non-Post Items.
    • Reviews and processes Stop Payment items.
    • Reviews and processes Automatic Clearing House (“ACH”) disputes through Centrix DTS.
    • Reviews and processes Zelle payment disputes.
    • Reviews and processes all Federal Reserve Adjustments.
    • Reviews accounts with two-signature restrictions.
    • Processes chargebacks and returns.
    • Processes outgoing ACH returns, including Positive Pay and Reclamations.
    • Completes Large Dollar verifications.
    • Monitors the Federal Reserve’s Availability of Funds and Collection of Check (“Reg CC”) compliance items and prepares its monthly report.
  • Reconciles assigned accounts on a daily and end of month basis.
  • Processes Statement Cycle Exception requests.
  • Monitors paid savings bond interest and attaches the necessary addenda’s to the portfolio.
  • Assists other Deposit Operations team members, as necessary:
    • Completing deposit verifications;
    • Completing research requests;
    • Responding to and acting on a variety of internal and external customer requests;
    • Handling other miscellaneous departmental duties, including back-up for other roles.
  • Assists the Deposit Operations Team Leader with the review and update of procedures for the EIM support role on an annual basis.
  • Performs other duties as assigned.
 

Qualifications

  • Post high school education preferred or equivalent combination of education and related work experience.

  • In addition to education, prefer 1-2 year of experience in a support-related role.

  • Banking or financial experience is preferred.

The Perks!

  • Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
  • Career development and continuous learning opportunities
  • Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
  • 100% vested 401(k) Retirement Plan with company match
  • Medical, Dental, and Vision insurance
  • Flex spending plan & Health savings accounts with employer contribution
  • Student Loan Debt Reduction Program
  • Employee Stock Ownership Plan
  • Employer provided group life insurance with option to purchase additional life insurance for you and your family members
  • Employer provided long term and short term disability insurance
  • Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity
  • Wellness Program
  • Free banking services and other financial services discounts
  • Take Your Dog to Work Day in June
  • Employee Rally Day- a day of celebration and recognition!

 

RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve.

 

Let's build something great, together.

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